Willis

The aerospace industry requires uniquely specialized solutions for risk management.

A relatively minor fault can cause a catastrophic disaster, incurring unforeseen legal liabilities and costs for responsible parties. In many cases, a claim may not appear until years after an accident, as investigators dig deeper into the cause. In these cases, it’s crucial to have catastrophic liability insurance from a long-term partner.

We’re proud of our reputation in the aerospace industry. Willis is the first risk services broker to maintain a dedicated team of leading industry professionals servicing the aerospace industry, with specific solutions for:

• Loss of License Insurance for Pilots
• Hull all Risk
• Airside Liability
• Personal Accident
• General Liability

We work with:

• Airlines
• Airport Authorities
• Air Navigation Service Providers (ANSPs)
• Maintenance, Repair and Overhaul Providers (MROs)
• Industrial Aid Aircraft
• Manufacturers
• Refuellers and Oil Companies

With the expertise to manage complex challenges, and the profile to negotiate competitive quotes, Willis provides the right leadership, range of capabilities, and essential services to meet your long-term aerospace risk management.

Our Regional marine operation is founded on our international strength as the global leader in marine insurance. This, combined with the broad range of quality accounts we handle, enables us to negotiate the most cost-effective program with the best coverage for all our clients, across the whole of the Middle East. Our key areas of activity include:

• Hull and machinery (VLCC/ ULCC, Cargo ships, Offshore supply vessels, Fishing Trawlers, Yachts and pleasure crafts )
• Protection and indemnity
• Cargo (project Cargo and DSU)
• Stock throughput
• Liabilities (Stevedores, Terminal Operators, Ship repairers, CGL)
• War and political risks
• Builder’s Risks

The Dubai Office employs a dedicated team of Marine Specialists who have extensive expertise across the full spectrum of marine exposures. As part of a global integrated network, we have access to and support of Specialist Divisions which enables us to offer a comprehensive and speedy solution to our client’s insurance needs.

The Human Capital and Employee Benefits team consults with organisations aiming to mitigate employee risk and improve staff retention. With offices around the world, Willis Employee Benefits teams are renowned for two reasons:

1. First, we are known as global market experts — offering clients the latest in service and solutions. Willis provides companies with comprehensive employee benefit brokerage and consulting services.

2. Second, our teams specialize in delivering customized solutions for individual countries, based on variances in local demographics, culture, and the competitive environment for talent.

Our key areas of expertise in the middle east are:

• Medical Insurance
• Life Insurance
• Claims management
• Wellness initiatives

We constantly strive to work with our clients on reducing claims and improving workforce health and are both DHA and HAAD licensed.

Our deep understanding of your organization, your industry and the risks you face allow our dedicated specialists to provide innovative solutions based on your needs, no matter where you are.

Understanding the liability exposures of your key leaders requires a broad knowledge of your organization, your industry and the legal, legislative and regulatory environment in every country where you operate. Only a global risk adviser with a commitment to understanding your situation at every level can help provide the protection you need, especially in an era when the bar is rising for corporate governance and transparency.

With centers of excellence in the U.S. and U.K., Willis’s Executive and Financial Risks Practice (FINEX) provides comprehensive services and a team of experts to help you measure your exposures, protect your key assets, develop the optimum insurance program and reduce litigation risks.

Willis’s executive and financial risk services are focused on four key classes of business: Directors & Officers, Mergers & Acquisitions, Financial Institutions and Professional Indemnity.

The Corporate, major Corporate and SME teams handle all lines of Liability cover for organisations operating in the Middle East including:

• Directors & Officers (D&O) insurance
• Crime and Cyber insurance
• Employment Practices Liability
• Pension Trust/Fiduciary Liability
• Specialist Mergers & Acquisitions insurance (environmental, tax, warranty and indemnity, etc.)
• Financial Institutions insurance
• Professional Indemnity (e.g. Contractors PI, Management Liability and Patent Infringement Protection)

AF Willis is uniquely placed to advise clients on company Motor Risk and one of the only international risk advisers that does so in the Middle East.

Motor fleet policies are much more robust and flexible when compared to individual insurance policies, this reduces driver restrictions and minimizes the need to add or remove vehicles from your policy.

Types of Cover

The following vehicles can be covered under one policy:

• Special type vehicles and mechanical plant
• Agricultural and forestry vehicles
• Large goods vehicles (LGVs)
• Motorcycles
• Private cars
• Vans

We currently work with:

• Rent-a-car fleet
• Commercial Fleets
• Retailer Stock
• Corporate fleets

The Willis Workplace Risk Practice provides specialist Workers' Compensation and Safety solutions to businesses in the UAE.

We specialise in three core areas of Workplace Risk including:

• Workers' Compensation
• Self Insurance
• Safety

Our primary focus is to partner your organisation to deliver measurable performance improvement and cost savings.

We help you to:

• Understand the current cost of Workers' Compensation
• Trend likely premium costs for future periods
• Determine the size of opportunities and threats
• Consider options
• Provide recommendations to deliver maximum return on effort

OUR APPROACH

We deliver a three-staged approach to help your organisation achieve Sustained Performance Improvements:

• Performance Assessment
• Tactical Approach
• Strategic Approach

AS THE GLOBAL LEADER IN CONSTRUCTION RISK MANAGEMENT, WE ANTICIPATE TRENDS AND ISSUES IN THE CONSTRUCTION INDUSTRY AND DEVELOP STRATEGIES TO HELP YOU IMPROVE YOUR RISK PROFILE, LOWER COST AND ADD PROFIT.

Willis is the leading international risk adviser and insurance broker to the global construction industry. We have over 700 construction specialists around the world responsible for the placement of billions of dollars in insurance premiums in the construction insurance market each year, providing us with unrivalled insight.

We provide customized risk management and financing programs for building contractors, owners, construction professionals, project financiers, professional consultants and special purpose companies all over the world. We provide construction risk engineering services including data collection and analysis, and advice on fire protection and other loss prevention systems.

We have made a special commitment to the construction industry in North America, where we have been involved in many of the most significant recent infrastructure projects, including the rebuilding of the World Trade Center site and the MTA tunnel construction project in New York. We anticipate trends and issues in the construction industry and develop strategies for you to improve your risk profile, lower cost and add profit.

The principal construction risks handled include the following:

• Contract works
• Construction plant and equipment
• Fines and penalties
• Future/Advanced loss of profits
• Latent defects
• Loss of or damage to surrounding property and infrastructure
• Mobile plant and motor vehicles including other property in transit
• Plant hire liability
• Professional Indemnity
• Third party injury and property damage
• Workmen’s Compensation

Our deep understanding of your organization, your industry and the risks you face allow our dedicated specialists to provide innovative solutions based on your needs, no matter where you are.

Understanding the liability exposures of your key leaders requires a broad knowledge of your organization, your industry and the legal, legislative and regulatory environment in every country where you operate. Only a global risk adviser with a commitment to understanding your situation at every level can help provide the protection you need, especially in an era when the bar is rising for corporate governance and transparency.

With centers of excellence in the U.S. and U.K., Willis’s Executive and Financial Risks Practice (FINEX) provides comprehensive services and a team of experts to help you measure your exposures, protect your key assets, develop the optimum insurance program and reduce litigation risks.

Willis’s executive and financial risk services are focused on four key classes of business: Directors & Officers, Mergers & Acquisitions, Financial Institutions and Professional Indemnity.

• Directors & Officers (D&O) insurance
• Crime and Cyber insurance
• Employment Practices Liability
• Specialist Mergers & Acquisitions insurance (environmental, tax, warranty and indemnity, etc.)
• Financial Institutions insurance
• Professional Indemnity (e.g. Contractors PI, Management Liability and Patent Infringement Protection)

Few risk management issues are more fundamental than those related to property. We help ensure that as your company and operations evolve in size and scope, your risk management strategies evolve with your changing exposures.

Willis is one of the largest – and most effective – Property insurance brokers in the world. We follow a consultative approach, using our technical expertise to design a risk management program that fits your exposures and your appetite for risk. We design and place broad, cost-effective global programs with (re)insurance markets throughout the world to ensure your company’s survival and ongoing success.

Our first goal is to identify and quantify your company’s exposure to the major perils, including windstorm, flood, fire, earthquake, terrorism, supply chain disruption and computer viruses. Next, we seek to mitigate the financial impact of these risks through business continuity planning. Along the way, we use some of the most advanced catastrophe modeling and risk analytics available.

Willis also provides Property insurance policy evaluations/comparisons, guidance on current Property risk trends and hands-on support during the claim handling process.

When traditional Property markets cannot respond to the entirety of a client’s risks, our Property team works with our Environmental, Marine other specialty practices to create a customized, comprehensive risk protection portfolio.

• All Risks for property damage and time element – domestic and global
• Boiler & Machinery
• Difference in Conditions (earthquake and flood)
• Builders Risk
• Captive reinsurance
• Contractor’s Equipment
• Mortgage Impairment
• Stand-alone Terrorism
• Transit
• Terrorism

Key Types of Coverage

• Manufacturing Risks
• Storage and warehousing risks
• Retail shops and Malls
• Supermarkets and Hypermarkets
• Offices and residential buildings
• High-rise and Skyscrapers
• Labour Camp

When traditional Property markets cannot respond to the entirety of a client's risks, our Property staff works with the Willis Environmental, Marine and eRisks practices, as well as other resources within the Group, to create a customized, comprehensive risk protection portfolio.

Trade Credit Insurance provides indemnification for the non-payment of trade debts. Policies can be tailored according to a clients' individual requirements, embracing not only insolvency risk on goods delivered, but also pre-delivery costs, the non-honouring of Letters of Credit, or non-delivery of pre-paid goods.

With Trade Credit Insurance in place, companies can generally extend more credit to customers whilst reducing the risk of non-payment, thereby enabling sales growth without a corresponding increase in risk. Insurance can also enable a company to secure more favourable financing terms, as insured accounts receivable may be used as collateral.

We work with companies to ensure best practice credit procedures are in place, enhanced via third party risk information. This in turn allows for an improvement in cover, with access to more efficient and competitively priced insurance structures.

We cover the following:

• Single buyer credit
• Multiple buyer credit
• Excess of loss credit
• Credit solutions for banks and financial solutions

OUR REPUTATION AS AN INDUSTRY LEADER IN THE ENERGY SECTOR TRANSLATES INTO INNOVATIVE PRODUCTS THAT ARE WIDELY USED TO ASSIST ENERGY COM PANIES IN DEVELOPING THEIR RISK MANAGEMENT STRATEGIES.

Dedicated Willis Energy teams span the globe, ready to deliver world-class risk management solutions for your technical and operational risks. Our reputation as an industry leader in the Energy sector translates into innovative products that are widely used to assist energy companies in developing their risk management strategies. Our specialists now serve hundreds of energy and energy-related clients, including 14 members of Oil Insurance Limited (OIL).

Our Energy professionals combine high-level expertise with hands-on management to serve all of your needs seamlessly, from the simplest claim to the most complicated global program. We offer: Hazard Risk Evaluation: We provide comprehensive analysis of your company’s risk profile rather than a simple preparation of a submission to the insurance market.

Hazard Risk Mitigation: Energy-trained engineers provide technical risk management and engineering services.

• Upstream
• Downstream
• Onshore/Offshore Construction
• Terrorism
• International Liabilities
• Decommissioning

ENGINEERING

We understand the complex risks facing engineers and mistakes can be costly and seriously damage a business' reputation.

We take the time to understand our clients and their business by listening and asking questions. When we are satisfied we have the insights we need, it's our job to find the appropriate insurers and policies which focus on our client's particular field and can provide the right coverage.

Our specialists provide a combination of sector and technical expertise professionally qualified associates; and a personal, proactive service which can make a difference when it's time to re-negotiate renewal terms.

We also offer additional services depending on individual needs:

• Contractor plants and machinery
• Erection all risks
• Boiler plants and pressure vessels
• Machinery breakdown and loss of profit
• Advance loss of profit

HIGH VALUES MEAN HIGH RISK. AND HIGH RISK REQUIRES BEST-IN-CLASS RISK MANAGEMENT. WILLIS HAS THE WORLD’S LARGEST PRACTICE FOCUSED ON FINE ART, HIGH-VALUE DIAMONDS AND JEWELLERY, LUXURY GOODS, PRECIOUS METALS AND SPECIE RISKS.

High values mean high risk. And high risk requires best-in-class risk management. Willis has the world’s largest practice focused on fine art, high-value diamonds and jewellery, luxury goods, precious metals and specie risks. Headquartered in London, with regional specialists in the U.S., Europe and other parts of the world, Willis experts provide dedicated in-house claims support in addition to complete risk management services.

Our Fine Art team has a pre-eminent position in the insurance of fine art and collectibles, managing the largest portfolio of art business in the London insurance market. Willis also manages the largest portfolio of high-value diamond and jewellery insurance business in the world.

Our Specie portfolio includes some of the best-known names in armored transport. Willis has ATM clients with exposures in every major country of the world, including some of the most hazardous. Willis has unrivalled knowledge and expertise in the management of precious metals risk and valuable mineral asset protection programs. We also support luxury brand management – risk solutions for all aspects of the production, handling, shipment and sale of luxury items, such as fine leather goods, fragrances and skin care, porcelains, tableware, silks and couture clothing. In addition to protecting valuable stock, brand coverages include fidelity risks, loss of profits, business interruption, and product tampering and pollution risks.

• Auction houses, galleries, museums
• Fine art dealers and exhibitors as well as packers and shippers
• Private art collectors and corporate collections
• Stately homes, university libraries and collections
• Vintage cars
• Diamond mines, cutting, grading and transport
• Gold and precious metal mines or refiners
• Jewellery exhibitors, manufacturers and transportation
• Private jewellery collections
• Retail jewellery stores
• Worldwide cash in transit or armored car companies
• ATMs, check cashers, courier companies
• Luxury brand risk management
• Luxury brand risk management

Willis' FAJS team manages the largest portfolio of high value diamond and jewellery insurance business in the world. There are two jewellery teams - one dedicated to US jewellers, the other focusing on business emanating from anywhere else in the world.

FAJS can therefore offer unsurpassed expertise in Specie

• All risk cover for Gems and Jewellry
• Cutting risks
• Diamond and precious gem grading laboratories
• Diamonds in transit or storage from mines
• Diamond wholesalers and manufacturers
• Jewellery exhibitions
• Jewellery manufacturers
• Jewellery transits
• Private jewellery collections
• Processing risks
• Retail jewellery stores and "chains"
• Sightholders and dealers

AS ONE OF THE WORL D’S LEADING REINSURANCE ADVISORS, WILLIS RE HAS PROUDLY SERVED OUR INDUSTRYFOR OVER 180 YEARS, PROVIDING RISK ANALYSIS, CONSULTANCY AND REINSURANCE PLACEMENT SERVICES TO INSURANCE COMPANIES GLOBALLY.

Our Reinsurance division, Willis Re combines the reputation and professionalism associated with being one of the largest international reinsurance intermediary businesses, with an aggressive approach to creativity and innovation. The collegiate environment we have fostered ensures we can offer you the very best solutions from across our business.

With 39 locations worldwide and backed by all the expertise and resources of the wider Willis Group, we offer you every solution you look for in a top tier reinsurance advisor. Whether your operations are global, national or local, Willis Re can help you make better reinsurance decisions – access worldwide markets and negotiate optimum terms. We provide a bespoke client offering on a global scale.

We have a deep understanding of risk and all the ways it affects capital and your organization’s financial performance. Our core focus is to provide you with a superior understanding of the risks you face, and to advise you on the best ways to manage extreme outcomes.

We identify and quantify sources of risk and how they interrelate using a wide range of advanced analytical tools and techniques. Our suite of tools includes a complete set of commercial models, supported by our own proprietary models providing additional insight. Willis Re Analytics is further supported by the Willis Research Network (read more on page 58) through open academic research, risk quantification and the development of new risk models and applications.

• Aerospace
• Casualty (General Liability)
• Credit, International Surety & Political Risk
• Energy
• Engineering & Construction
• Facultative
• Healthcare
• Life, Accident & Health
• Life Solutions
• Marine
• Retrocession & Non-Marine LMX
• Specialty Casualty
• Surety & Fidelity
• Terrorism
• Workers’ Compensation